What type of tasks can Habilis carry out?
Tasks can be of any type, which do not require a physical presence & can be executed using a phone or computer. Please contact us to know how we can execute your tasks.
Where is Habilis located?
Our headquarter is located at Chennai, India.
What qualification does the Virtual Assistant have?
So that we can carry out a vast range of tasks effectively, our team members come from different backgrounds each specializing in their chosen fields. In all cases, each member of the team is fully conversant in English and carry previous customer service experience.
Is there an initiation or start-up fee?
No. There is no fee to join. You pay a monthly subscription fee as detailed on the sign-up page.
How do I know Habilis has received my task delivery request?
We send out a confirmation e-mail upon receipt of each task that you place, each time.
If you are not able to complete my request, am I still charged for that task?
If we are unable to carry out a request due to factors outside our control (eg. restaurant booking date/time you requested is unavailable, online purchase of an item currently not in stock) then it would be classified as a chargeable task.
Does unused credit roll over to the next month?
Sorry, unused task credits expire at the end of the billing cycle.
How much notice do I have to give in order to stop my membership?
You can cancel service at any time by e-mailing, calling, or unsubscribing via the Portal before your next billing cycle begins.
Can I share my membership with other people?
Unfortunately, unless you are on a corporate plan, services are provided on an individual basis and is non-transferable.
Can people sign up who are outside of the US, Canada, UK or Australia?
Yes. Habilis has members from around the world and you can join us regardless of which country you live in. However, currently, we can only carry out task requests in English.
What is your refund policy?
Once membership fees have been processed, we are unable to grant refunds. If you plan on discontinuing membership, please make sure you do so before the start of your next billing cycle.
Are there any numbers in the US, Canada or UK that Habilis can’t call?
Habilis is unable to call premium or pay-per-minute numbers (e.g., 1-900 in the US and 0844, 0870, 0871, 09 in the UK).
|
